Unfortunately, it’s not uncommon for good employees to battle personal problems, such as substance dependence, financial or legal woes, or mental health issues. These struggles can negatively affect their productivity and the working environment around them. Employers can help by offering an employee assistance program (EAP). An EAP helps assist at-risk employees in finding the professional help they need. An employee who enrolls in the EAP may, for example, immediately be put in touch with a counselor or social worker. A common problem faced by many employers who establish an EAP is lack of participation. Whether because of lack of awareness of the program or the stigmas attached to certain personal issues, employees often don’t actively pursue enrollment. Here are four ways to encourage use: 1. Put it in writing — everywhere. Update educational materials, both electronic and print, to highlight EAP services and the issues they address. Use bold graphics and clear, easy-to-read text. Don’t limit a description of your EAP to your employee handbook. Mention it regularly in other employee communications, such as benefits materials and your company newsletter. 2. Offer electronic entry points. Maximize the use of online technology so employees can discreetly gather information and understanding […] Read More
In the face of a tight job market and a widening skills gap, employers in many industries are catching on to the benefits of “upskilling.” More than just your typical employee training, upskilling takes a broad approach to development. It can involve teaching workers additional skills in areas related to but outside their current positions to help fulfill the employer’s existing or anticipated needs. Or it can simply give employees access to learning that will help them progress in their careers, either with their current employer or elsewhere. Real-world examples Take, for example, Starbucks’ College Achievement Plan. It offers workers tuition reimbursements to earn an online bachelor’s degree from Arizona State University. The coffee company doesn’t stop at tuition — it also provides coaches, advisors and 24/7 tutoring. Another example is Boeing’s recent launch of a program that will give employees access to online lessons, certification courses and degree programs, as well as several programs to help enhance technical skills, starting with digital literacy. Potential perks The potential perks for employers are many, including: • Improved employee retention, • Reduced recruiting costs, • Higher productivity, • Better engagement, and • Stronger branding. Companies also are finding that many customers increasingly […] Read More
There are few more self-destructive acts for an employer than to waste its employees’ time. You not only squander productivity but also hurt morale. Among the most common culprits of wasted time are bad meetings. A sloppily managed one can leave employees grumbling and frustrated for hours, even days, afterward. Here are six ways to run a better meeting: 1. Start on time. Beginning promptly shows you respect people’s time and encourages punctuality as an aspect of your organizational culture. Train and encourage meeting leaders to adhere to firm start times. Managers should address chronic latecomers verbally first (but after the meeting), and in writing later if necessary. 2. Lead with something positive. Poorly run meetings can quickly devolve into unproductive gripe sessions. Set the tone for a more constructive discussion of your agenda items by leading off with some good news highlighting an organizational or individual accomplishment. 3. Clear the air. After a positive start, if there’s an “elephant in the room,” confront it. Examples include a sudden staff change, bad sales report or unflattering story in the media. Say whatever needs to be said to acknowledge it and, if appropriate, discuss it. Then move on to a more […] Read More
Tyler, Simms & St. Sauveur, CPAs, P.C.
Phone: +1 (603) 653-0044